{
  "name": "Public Utility Services",
  "edition_label": "October 2026",
  "edition_updated_at": "2026-10-11",
  "slug": "public-utility-services",
  "kind": "subcategory",
  "parent_slug": "government-public-services",
  "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services",
  "scope": "Category research. No publishable AOV benchmark is available.",
  "directory_status": "deferred",
  "page_readiness": "published",
  "directory_notice": null,
  "benchmark": {
    "status": "unavailable_insufficient_cohort",
    "slug": "public-utility-services",
    "parent_slug": "government-public-services",
    "cohort_scope": "exact_child",
    "median_aov_usd": null,
    "p25_aov_usd": null,
    "p75_aov_usd": null,
    "metric_window": null,
    "scope_label": "The exact category cohort does not support a publishable AOV aggregate.",
    "methodology": "Median and middle 50% of account-level average order values. Each account value is purchase ROAS multiplied by cost per purchase in USD. Successful classifications, including manual corrections, with positive finite spend, purchases, ROAS and cost per purchase. Accounts are counted once with equal weight. Quartiles use linear interpolation. Root cohorts include direct root classifications and their child categories; exact-child cohorts exclude parent and sibling categories. The source selects the highest-spend coverage row per account among snapshots dated within the preceding 30 days; the underlying reporting period is not supplied. This is a dated aggregate advertising-data snapshot, not business-wide AOV or a census.",
    "read_at": "2026-10-11T14:08:32.449213+00:00",
    "period_label": "No publishable aggregate; underlying reporting period not supplied",
    "citation": "Madgicx Research & Labs. Public Utility Services: no publishable AOV benchmark. The exact category cohort does not support a publishable AOV aggregate. Status reviewed 2026-10-11T14:08:32.449213+00:00. https://madgicx.com/labs/industries/government-public-services/public-utility-services#benchmark",
    "source": {
      "name": "Madgicx Research & Labs",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#benchmark"
    }
  },
  "metric_definitions": [],
  "metric_definitions_scope": "Definitions only; no ACV, MRR or ARPU benchmark or measured correlation is supplied.",
  "brands": null,
  "answers": [
    {
      "group": "In this category",
      "id": "answer-govnonprofitpolitical1-public-utility-services-1",
      "question": "Who actually supplies a WaterSense rebate advertised on a utility page?",
      "text": "EPA's WaterSense finder says partners may offer rebates for labeled products and conservation services, but WaterSense itself does not provide product rebates. It directs users to their local water provider. Identify the offering utility and program conditions; a finder listing is not proof that a household receives money.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-1",
      "citation": "Madgicx Research & Labs. Public Utility Services. Who actually supplies a WaterSense rebate advertised on a utility page? EPA's WaterSense finder says partners may offer rebates for labeled products and conservation services, but WaterSense itself does not provide product rebates. It directs users to their local water provider. Identify the offering utility and program conditions; a finder listing is not proof that a household receives money.  Source: https://lookforwatersense.epa.gov/rebates/ Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-1",
      "source_url": "https://lookforwatersense.epa.gov/rebates/"
    },
    {
      "group": "In this category",
      "id": "answer-govnonprofitpolitical1-public-utility-services-2",
      "question": "Can an energy-bill assistance message use one national eligibility rule?",
      "text": "USAGov's January 2026 guidance says LIHEAP eligibility depends on income, while each U.S. state and territory has its own requirements. Heating, cooling and crisis help may be available; electric-bill help depends on location. Route the enquiry to the relevant office instead of promising uniform coverage or approval.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-2",
      "citation": "Madgicx Research & Labs. Public Utility Services. Can an energy-bill assistance message use one national eligibility rule? USAGov's January 2026 guidance says LIHEAP eligibility depends on income, while each U.S. state and territory has its own requirements. Heating, cooling and crisis help may be available; electric-bill help depends on location. Route the enquiry to the relevant office instead of promising uniform coverage or approval.  Source: https://www.usa.gov/help-with-energy-bills Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-2",
      "source_url": "https://www.usa.gov/help-with-energy-bills"
    },
    {
      "group": "In this category",
      "id": "answer-govnonprofitpolitical1-public-utility-services-3",
      "question": "Is LIHEAP application access always online?",
      "text": "USAGov's U.S. energy-bill guidance says some LIHEAP offices allow online applications and others require in-person applications. It separates learning eligibility, locating the state or territory office, and applying. Name the supported local application route and count submission independently from qualification or an assistance award.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-3",
      "citation": "Madgicx Research & Labs. Public Utility Services. Is LIHEAP application access always online? USAGov's U.S. energy-bill guidance says some LIHEAP offices allow online applications and others require in-person applications. It separates learning eligibility, locating the state or territory office, and applying. Name the supported local application route and count submission independently from qualification or an assistance award.  Source: https://www.usa.gov/help-with-energy-bills Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-3",
      "source_url": "https://www.usa.gov/help-with-energy-bills"
    },
    {
      "group": "In this category",
      "id": "answer-govnonprofitpolitical1-public-utility-services-4",
      "question": "Can weatherization and disconnection help share the same offer conditions?",
      "text": "USAGov describes WAP as help with energy-saving home improvements, with income or certain federal-benefit routes and state-office checks. It separately says utility-disconnection policies vary by state and factors such as weather and provider. Distinguish these services from bill assistance; none establishes a nationwide promise to prevent shutoff.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-4",
      "citation": "Madgicx Research & Labs. Public Utility Services. Can weatherization and disconnection help share the same offer conditions? USAGov describes WAP as help with energy-saving home improvements, with income or certain federal-benefit routes and state-office checks. It separately says utility-disconnection policies vary by state and factors such as weather and provider. Distinguish these services from bill assistance; none establishes a nationwide promise to prevent shutoff.  Source: https://www.usa.gov/help-with-energy-bills Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-govnonprofitpolitical1-public-utility-services-4",
      "source_url": "https://www.usa.gov/help-with-energy-bills"
    },
    {
      "group": "Category research",
      "id": "answer-benchmark-status",
      "question": "Is an AOV benchmark available for this category?",
      "text": "No publishable AOV benchmark is available.",
      "context": "The exact category cohort does not support a publishable AOV aggregate. Parent and sibling benchmarks are not substituted.",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-benchmark-status",
      "citation": "Madgicx Research & Labs. Public Utility Services. Is an AOV benchmark available for this category? No publishable AOV benchmark is available. The exact category cohort does not support a publishable AOV aggregate. Parent and sibling benchmarks are not substituted. Source: https://madgicx.com/labs/industries/government-public-services/public-utility-services#benchmark Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-benchmark-status",
      "source_url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#benchmark"
    },
    {
      "group": "Use this research",
      "id": "answer-download-research",
      "question": "Can I download this industry research?",
      "text": "The exports section provides this edition in Markdown and JSON, along with a research index. This private draft is not licensed for public redistribution.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-download-research",
      "citation": "Madgicx Research & Labs. Public Utility Services. Can I download this industry research? The exports section provides this edition in Markdown and JSON, along with a research index. This private draft is not licensed for public redistribution.  Source: https://madgicx.com/labs/industries/government-public-services/public-utility-services#reuse Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-download-research",
      "source_url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#reuse"
    },
    {
      "group": "Use this research",
      "id": "answer-cite-research",
      "question": "How should I cite a finding from this page?",
      "text": "When reuse is permitted, credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope. This private draft is not licensed for public redistribution.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-cite-research",
      "citation": "Madgicx Research & Labs. Public Utility Services. How should I cite a finding from this page? When reuse is permitted, credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope. This private draft is not licensed for public redistribution.  Source: https://madgicx.com/labs/industries/government-public-services/public-utility-services#reuse Answer: https://madgicx.com/labs/industries/government-public-services/public-utility-services#answer-cite-research",
      "source_url": "https://madgicx.com/labs/industries/government-public-services/public-utility-services#reuse"
    }
  ]
}